Terms of Purchase

Website: https://cosmic-fabric-creations.myshopify.com/ or cosmicfabriccreations.com

FB: https://www.facebook.com/Cosmic-Fabric-Creations-LLC-375804353168528/

Group: https://www.facebook.com/groups/CosmicFabricCreations/

Twitter: https://twitter.com/CosmicFabric

Instagram: https://www.instagram.com/cosmic.fabric.creations/

Owner: Jennifer M Rodriguez

Admins:

Lakeisha Webb

Ashley Dixon

Moderators:

Kristen Nicole

 

Policies and procedures. 

These policies are subject to change without notice.

Pre-Order Prices:

Knit Cotton Lycra: $22.00

Woven: $20.00

Swim: $20.00

Minky: $24

Double Minky: $26.00

Prices are subject to change at any time. We suggest checking the website when ordering to get current pricing, promotions, and sales.

What type of fabric do I print?

  • Cotton/Lycra
  • Woven
  • Swim
  • Poly Spandex
  • Bamboo Lycra
  • Minky
  • Double Minky
  • French terry

 

 

Terms of Purchase

 

All our fabrics are digitally printed in China and imported into the United States via customs.  Cosmic Fabric Creation's LLC pays all applicable duties as required by Federal Law.

 

Our fabrics are high quality digitally printed with colorfast inks level 4 or greater.  None of our fabric bases contain any sort of metallic paints.  Any "glitter effects" are digitally simulated.

 

Our fabrics are received in large rolls and then cut down into desired yardages and shipped to your doorstep.  Remember that we are human and can make errors in this processing.  Should an error be found on your order, we ask that you contact us immediately to give us the opportunity to remedy the situation.

 

Size and Flaws Policy:

One (1) yard is equal to 36 inches by 56 inches, prewashed. After washing you MIGHT lose a little bit of the original measurements, depending on your wash routine. The fabric you receive will be wider than 56 inches. Anything wider than 56 inches is considered selvage, and any flaws in the selvage will not be eligible for any refund. Any flaws that are not in the selvage area AND are larger than the size of a standard US Quarter, may be eligible for partial refund. Please inspect your fabric prior to washing and contact us within 3 days of delivery so that we can address the concern. Washed or altered fabric cannot be returned or refunded, due to the nature of the product.

 

PANEL FLAWS:  If you locate a flaw on your panel, please submit a notice via our web form which is located on our website at https://cosmic-fabric-creations.myshopify.com/ or contact us at the FB Group immediately. 

 

CONTINUOUS YARDAGE:  Pre-orders are guaranteed continuous up to 10 yards.  ALL RETAIL YARDAGE IS PRE-CUT and not guaranteed continuous.

 

SHORTAGES: 

When fabric arrives to us, it is stretched out very tightly onto a roll of fabric.  As we cut, we cut from the roll. The fabric will relax over time.  We do our best to over cut to allow for this, but over a long period of time you can still end up an inch or 2 short on a run.   PLEASE REMEMBER THAT ALL SHORTAGES MUST BE REPORTED WITHIN 7 DAYS OF RECEIVING YOUR FABRIC.  AFTER THAT, WE WILL NOT BE RESPONSIBLE FOR REPLACING OR COMPENSATING ANY SHORTAGES ON CUTS.

 

TURN AROUND:  Each round will vary slightly depending upon the season.  Our printers have many holidays in which they shut down their factories to observe those holidays.  Our turnaround time is set at 12 - 14 weeks.  We never anticipate it taking this long but we want to under promise and over deliver.  Retail yardage will be shipped within 7 - 10 business days.

 

REFUND POLICY: 

 

Due to the custom nature of our products, there are no refunds on orders/fabrics.  The only exception to this rule is if we have failed to properly represent what you are purchasing in terms of fabric content; fabric type and size.  If you have an issue with a fabric you have received, please email us at houhuo@hotmail.com or Contact us via the FB Group, and we will be happy to address your concerns.  We reserve the right to replace the fabric first at our discretion a refund may be given should we find that we made an error.  Furthermore, you must report any issue within 7 days of receiving your fabric shipment.  After this period of time, we reserve the right to deny compensation or replacement yardage. 

 

Should we deem you are due a monetary refund, you will be refunded via your original form of payment.

 

Invoicing:

Fabric is sold through the website and cost is due at the time of purchase. At this time, we do not offer military discounts or layaway.